Frequently Asked Questions

Straight answers about Cerebro, Proxy, security and billing.

Getting started

What is Cerebro?

Cerebro is ProxemiCap's online platform for running the money side of a small business: bookkeeping, invoicing and pay links, receipts, mileage and IFTA, reminders, documents, and Proxy, an AI assistant that answers questions about your own books.

How do I get access?

Cerebro is in invite-only beta. Request access at proxemicap.com/signup and we review requests within 24–48 hours. Once approved, setup takes a few minutes.

Is there a free trial?

Yes. New accounts start with a 30-day free trial with full access, and no credit card is needed to start.

Does it work on my phone?

Yes. Cerebro runs in your phone's browser. You can also text a photo of a receipt to your Cerebro number.

Do you speak Spanish?

Sí. The whole site and Cerebro switch between English and Spanish, and our team supports clients in both languages.

Proxy and AI

What can Proxy see?

Only your own account: your transactions, invoices, receipts, documents, deadlines and appointments. It never sees other clients' data, and other clients never see yours.

Can Proxy make mistakes?

Yes. AI can misread a receipt or misunderstand a question. Proxy's answers are information, not tax or legal advice. Check important numbers against your records or ask your ProxemiCap professional before acting. Our AI Use Policy explains where a person reviews the work.

Is my data used to train AI?

No. Our AI providers process data under business terms that state API data isn't used to train their models, and we never sell your data.

Is there a limit on Proxy?

There are generous daily and monthly fair-use limits per account so the service stays fast for everyone. If you reach one, Proxy tells you when it resets. Email us if your business needs more.

Security and privacy

How do you protect my data?

Data is encrypted in transit, stored with established cloud providers, and locked down so each account can only reach its own records. Sign-in uses a one-time email code, and financial actions are logged. No system is 100% secure, but we take the standard precautions seriously and keep improving them.

Can you move money from my bank?

No. Bank connections through Plaid are read-only: Cerebro can see balances and transactions but cannot move money. You can disconnect a bank at any time.

Who at ProxemiCap can see my books?

Only the professionals assigned to your account, and only to do the work you hired us for.

How do I delete my account?

Go to Settings → Delete Account. We review the request and confirm by email. If we prepared tax returns for you, the law requires us to keep a copy for 3 years; everything else is deleted.

Billing

How much does Cerebro cost?

Basic is $29/month, Premium is $75/month (adds a human bookkeeper and monthly reconciliation), and Platinum is $250/month (adds full financial statements, payroll tax estimator, inventory and vehicle deduction tools). Enterprise is custom.

Can I cancel or pause?

Yes, anytime, from Settings → Billing. You can also pause for 3 months instead of cancelling; your data stays and you're not billed while paused.

How do invoice payments work?

Your customers pay through a Stripe pay link and the money goes to your own connected Stripe account. ProxemiCap never holds your funds.

Taxes and services

Does Cerebro file my taxes?

No. Cerebro keeps your books organized and estimates what you may owe. Tax preparation and filing are separate ProxemiCap services done by our professionals. Start with the tax intake form.

Can I use Cerebro with my own accountant?

Yes. You can download your financial statements as CSV or PDF and share them with anyone you choose.

Do you only work with Florida businesses?

We're based in Greater Orlando, Florida and serve Florida clients first, but Cerebro works for US small businesses anywhere.

Didn't find your answer?

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